Pour nous contacter

Demandes de renseignements généraux

Téléphone : 613-233-5694
Numéro sans frais : 1-888-866-2273
Courriel : national@von.ca


VON Canada
2315, boul. St-Laurent, bureau 100
Ottawa, ON K1G 4J8


Relations avec les clients

Il peut arriver que vous, vos proches ou vos soignants ou aidants aient besoin d’aide pour trouver des informations ou exprimer une inquiétude. Votre équipe de gestion locale de VON devrait être en mesure de vous aider. Si vous avez besoin d’aide ou d’informations supplémentaires, notre bureau des relations avec les clients peut vous fournir une assistance confidentielle.

Numéro sans frais : 1-888-866-2273
Courriel : clientrelations@von.ca


Dons /développement de sources de financement

Téléphone : 613-288-3463
Numéro sans frais : 1-888-866-2273, poste 3463
Fax : 613-230-4376
Courriel : fd@von.ca

VON Canada
2315, boul. St-Laurent, bureau 100
Ottawa, ON K1G 4J8


Demandes des médias 

Numéro sans frais : 1-888-866-7510
Courriel : communications@von.ca


Recherche

Pour obtenir de l’information sur la possibilité d’effectuer des recherches à VON Canada, veuillez contacter Irene Holubiec.

Local VON offices in Ontario

Algoma location inquiries: 1-705-942-8200

General inquiries: 519-759-7750

Clients currently receiving VON homecare or private-pay homecare: 1-888-866-9861

eHomecare (eHC): 1-888-866-7479

Access to Nursing at Home and eHomecare services requires a referral from the Hamilton, Niagara, Haldimand, Brant Health atHome agency.  Please contact 1-800-810-0000 or visit their website at Hamilton, Niagara, Haldimand, Brant area Health atHome. 

General inquiries: 519-352-5515

Clients currently receiving VON homecare or private-pay homecare: 1-855-285-2990

eHomecare (eHC): 1-888-866-7479

Access to Nursing at Home, eHomecare and Home Support services requires a referral from the Erie St. Clair Health atHome agency. Please contact 1-888-447-4468 or visit their website at Erie St. Clair Health atHome

General inquiries: 905-240-4522

General inquiries: 705-869-3304

General inquiries: 1-800-301-0076

General inquiries: 1-833-355-6668

General inquiries: 705-671-1575

General inquiries: 905-821-3254

Clients currently receiving VON homecare or private-pay homecare: 1-855-285-2991

Access to Nursing at Home services requires a referral from a Health atHome agency. Please contact the appropriate office below, depending on where you live.

Mississauga and Etobicoke
Visit their website at Mississauga Halton Health atHome or call 1-877-336-9090

Brampton
Visit their website at Central West Health atHome or call 1-888-733-1177  

Scarborough
Visit their website at Central East Health atHome or call 1-800-263-3877 

General inquiries: 1-800-265-3138

Clients currently receiving VON homecare or private-pay homecare: 1-866-212-6413

Access to Nursing at Home requires a referral from the South West Health atHome agency. Please contact 1-800-811-5146 or visit their website at South West Health atHome.

General inquiries: 905-529-0700

Clients currently receiving VON homecare or private-pay homecare: 1-888-866-8515

eHomecare (eHC): 1-888-866-7479

Access to Nursing at Home and eHomecare services requires a referral from the Hamilton, Niagara, Haldimand, Brant Health atHome agency.  Please contact 1-800-810-0000 or visit their website at Hamilton, Niagara, Haldimand, Brant Health atHome. 

General inquiries: 1-888-279-4866

Clients currently receiving VON homecare or private-pay homecare: 1-855-285-2992

Access to Nursing at Home and Home Support services requires a referral from Ontario Health atHome agency. If you are inquiring about receiving care please contact 613-966-3530 or visit the South East Ontario Health atHome website. If you are a current VON home support client and need to connect with your VON coordinator please call 1-855-285-2992.

General inquiries: 705-377-4225

General inquiries: 519-659-2273

Clients currently receiving VON homecare or private-pay homecare: 1-866-865-6711

eHomecare/Connecting Care to Home (CC2H): 1-888-866-7479

Access to Nursing at Home, Home Support and eHomecare services requires a referral from the South West Health atHome agency. Please contact 1-800-811-5146 or visit their website at South West Health atHome.  

General inquiries: 905-641-0630

Clients currently receiving VON homecare or private-pay homecare: 1-800-263-7202

eHomecare (eHC): 1-888-866-7479

Access to Nursing at Home and eHomecare services requires a referral from the Hamilton, Niagara, Haldimand, Brant Health atHome agency.  Please contact 1-800-810-0000 or visit their website at Hamilton, Niagara, Haldimand, Brant Health atHome. 

General inquiries: 705-472-8050

Clients currently receiving VON homecare or private-pay homecare: 1-800-265-5379

Access to Nursing at Home and Home Support services requires a referral from the North East Health atHome agency. Please contact them at 705-476-2222 or visit their website at North East Health atHome.

General inquiries: 1-888-641-5197

Sakura House / Residential hospice: 519-537-8515 or visit the Sakura House website.

General inquiries: 519-271-7991

General inquiries: 705-874-3935

Clients currently receiving VON homecare or private-pay homecare: 1-855-285-2992

Access to Nursing at Home requires a referral from the Central East Health atHome agency. Please contact 1-800-263-3877 or visit their website at Central East Health atHome

General inquiries: 519-542-2310

Clients currently receiving VON homecare or private-pay homecare: 1-855-285-2990

eHomecare (eHC): 1-888-866-7479

Access to Nursing at Home, Home Support and eHomecare services requires a referral from the Erie St. Clair Health atHome agency. Please contact 1-888-447-4468 or visit their website at Erie St. Clair Health atHome

General inquiries: 705-737-5044

Fax: 705-737-1903

General inquiries: 1-807-344-0012

Clients currently receiving VON homecare or private-pay homecare: 1-888-866-9871

Access to Nursing at Home and Home Support services requires a referral from the North West Health atHome agency. Please contact 1-800-626-5406 or visit their website at North West Health atHome

General inquiries and current VON homecare clients or private-pay home care: 1-800-265-5379

If you are registered client of the VON Nurse Practitioner Clinic :  705-267-8444

Access to Nursing at Home services requires a referral from the North East Health atHome agency. Please contact  1-800-461-2919 or visit their website at North East Health atHome.

General inquiries: 519-323-2330

General inquiries: 1-855-419-5200

Clients currently receiving VON homecare or private-pay homecare: 1-855-285-2990

eHomecare (eHC): 1-888-866-7479

Access to Nursing at Home and eHomecare services requires a referral from the Erie St. Clair Health atHome agency. Please contact 1-888-447-4468 or visit their website at Erie St. Clair Health atHome

Local VON offices in Nova Scotia

General inquiries: 1-800-411-9646

Current homecare clients or private-pay homecare: 1-866-540-2363

General inquiries: 902-863-5700

Current homecare clients or private-pay homecare: 1-866-540-2357

General inquiries: 902-564-6479

Current homecare clients or private-pay homecare: 1-866-540-2357

General inquiries: 1-800-689-9422

Current homecare clients or private-pay homecare: 1-866-540-2364

General inquiries: 902-667-8796

Current homecare clients or private-pay homecare: 1-866-540-2361

General inquiries: 902-453-5800

Current homecare clients or private-pay homecare: 1-866-540-2356

General inquiries: 902-624-1897

Current homecare clients or private-pay homecare: 1-866-540-2358

General inquiries: 902-752-3184

Current homecare clients or private-pay homecare: 1-866-540-2359

General inquiries: 902-354-3297

Current homecare clients or private-pay homecare: 1-866-540-2365

General inquiries: 902-345-2900

Current homecare clients or private-pay homecare: 1-800-225-7225

General inquiries: 902-742-4512

Current homecare clients or private-pay homecare: 1-866-540-2360

General Inquiries

Tel: 613-233-5694
Toll-Free: 1-888-866-2273
Email: national@von.ca

VON CANADA
2315 St. Laurent Blvd, Suite 100
Ottawa, ON K1G 4J8


Client relations

There may be times when you or your family or caregiver need help finding information or would like to voice a concern. Your local VON management team should be able to help. If you need further help or information, our Office of Client Relations is available to provide confidential assistance.

Toll-Free: 1-888-866-2273
Email: clientrelations@von.ca


Donations / Fund Development

Tel: 613-288-3496
Toll-Free: 1-888-VON-CARE (866-2273)
Fax: 613-230-4376
Email: fd@von.ca

VON Canada
2315 St. Laurent Blvd, Suite 100
Ottawa, ON K1G 4J8


Media relations

Toll-free: 1-888-866-7510
Email: media@von.ca


Research

For information on conducting research at VON Canada, please contact our Practice Quality and Risk team.