Pour nous contacter

Demandes de renseignements généraux

Téléphone : 613-233-5694
Numéro sans frais : 1-888-866-2273
Courriel : [email protected]


VON Canada
2315, boul. St-Laurent, bureau 100
Ottawa, ON K1G 4J8


Relations avec les clients

Il peut arriver que vous, vos proches ou vos soignants ou aidants aient besoin d’aide pour trouver des informations ou exprimer une inquiétude. Votre équipe de gestion locale de VON devrait être en mesure de vous aider. Si vous avez besoin d’aide ou d’informations supplémentaires, notre bureau des relations avec les clients peut vous fournir une assistance confidentielle.

Numéro sans frais : 1-888-866-2273
Courriel : [email protected]


Dons /développement de sources de financement

Téléphone : 613-288-3463
Numéro sans frais : 1-888-866-2273, poste 3463
Fax : 613-230-4376
Courriel : [email protected]

VON Canada
2315, boul. St-Laurent, bureau 100
Ottawa, ON K1G 4J8


Demandes des médias 

Numéro sans frais : 1-888-866-7510
Courriel : [email protected]


Recherche

Pour obtenir de l’information sur la possibilité d’effectuer des recherches à VON Canada, veuillez contacter Irene Holubiec.

Local VON offices in Ontario

General inquiries: 1-800-561-6551

General inquiries: 519-759-7750

Current homecare clients or private-pay homecare:  1-888-866-9861

Access to Nursing at Home requires a referral from the Hamilton, Niagara, Haldimand, Brant Home and Community Care Support Services (HCCSS) agency.  Please contact 1-800-810-0000 or visit their website Hamilton, Niagara, Haldimand, Brant (HCCSS). 

General inquiries: 519-352-5515

Current homecare clients or private-pay homecare: 1-855-285-2990

Access to Nursing at Home requires a referral from the Erie St. Clair Home and Community Care Support Services (HCCSS) agency. Please contact 1-888-447-4468 or visit the Erie St. Clair HCCSS website

General inquiries: 905-240-4522

General inquiries: 705-869-3304

General inquiries: 1-800-301-0076

General inquiries: 1-833-355-6668

General inquiries: 705-671-1575

General inquiries: 905-821-3254

Current homecare clients or private-pay homecare: 1-855-285-2991

Access to Nursing at Home requires a referral from a Home and Community Care Support Services (HCCSS) agency. Please contact the appropriate HCCSS  office below, depending on where you live.

Mississauga and Etobicoke
Visit the Mississauga Halton HCCSS website or call 1-877-336-9090

Brampton
Visit the Central West HCCSS website or call 905-796-0040  

Scarborough
Visit the Central East HCCSS website or call 1-800-263-3877 

General inquiries: 1-800-265-3138

Current homecare clients or private-pay homecare: 1-866-212-6413

Access to Nursing at Home requires a referral from the South West Home and Community Care Support Services (HCCSS) agency. Please contact 1-800-811-5146 or visit the South West HCCSS website.

General inquiries: 905-529-0700

Current homecare clients or private-pay home care: 1-888-866-8515

Access to Nursing at Home requires a referral from the Hamilton, Niagara, Haldimand, Brant Home and Community Care Support Services (HCCSS) agency.  Please contact 1-800-810-0000 or visit their website Hamilton, Niagara, Haldimand, Brant (HCCSS). 

General inquiries: 1-888-279-4866

Current homecare clients or private-pay home care: 1-855-285-2992

General inquiries: 705-377-4225

General inquiries: 519-659-2273

Current homecare clients or private-pay home care: 1-866-865-6711

eHomecare/Connecting Care to Home (CC2H): 1-866-866-7479

Access to Nursing at Home requires a referral from the South West Home and Community Care Support Services (HCCSS) agency. Please contact 1-800-811-5146 or visit the South West HCCSS website.  

General inquiries: 905-641-0630

Current homecare clients or private-pay home care: 1-800-263-7202

Access to Nursing at Home requires a referral from the Hamilton, Niagara, Haldimand, Brant Home and Community Care Support Services (HCCSS) agency.  Please contact 1-800-810-0000 or visit their website Hamilton, Niagara, Haldimand, Brant (HCCSS). 

General inquiries: 705-472-8050

Current homecare clients or private-pay home care: 1-800-265-5379

Access to Nursing at Home requires a referral from the North East Home and Community Care Support Services (HCCSS) agency. Please contact them at 705-476-2222 or visit the North East HCCSS website.

General inquiries: 1-888-641-5197

Sakura House / Residential hospice: 519-537-8515 or visit the Sakura House website.

General inquiries: 519-271-7991

General inquiries: 705-874-3935

Current homecare clients or private-pay home care: 1-855-285-2992

Access to Nursing at Home requires a referral from the Central East Home and Community Care Support Services (HCCSS) agency. Please contact 1-800-263-3877 or visit the Central East HCCSS website

General inquiries: 519-542-2310

Current homecare clients or private-pay home care: 1-855-285-2990

Access to Nursing at Home requires a referral from the Erie St. Clair Home and Community Care Support Services (HCCSS) agency. Please contact 1-888-447-4468 or visit the Erie St. Clair HCCSS website

General inquiries: 705-737-5044

Fax: 705-737-1903

General inquiries: 1-807-344-0012

Current homecare clients or private-pay home care: 1-888-866-9871

Access to Nursing at Home requires a referral from the Central East Home and Community Care Support Services (HCCSS) agency. Please contact 1-800-263-3877 or visit the Central East HCCSS website

General inquiries: 705-267-8444

Current homecare clients or private-pay home care: 1-800-265-5379

Access to Nursing at Home requires a referral from the Northeast Home and Community Care Support Services (HCCSS) agency. Please contact  1-800-461-2919 or visit their website North East HCCSS.

General inquiries: 519-323-2330

General inquiries: 1-855-419-5200

Current homecare clients or private-pay home care: 1-855-285-2990

Access to Nursing at Home requires a referral from the Erie St. Clair Home and Community Care Support Services (HCCSS) agency. Please contact 1-888-447-4468 or visit the Erie St. Clair HCCSS website

Local VON offices in Nova Scotia

General inquiries: 1-800-411-9646

Current homecare clients or private-pay homecare: 1-866-540-2363

General inquiries: 902-863-5700

Current homecare clients or private-pay homecare: 1-866-540-2357

General inquiries: 902-564-6479

Current homecare clients or private-pay homecare: 1-866-540-2357

General inquiries: 1-800-689-9422

Current homecare clients or private-pay homecare: 1-866-540-2364

General inquiries: 902-667-8796

Current homecare clients or private-pay homecare: 1-866-540-2361

General inquiries: 902-453-5800

Current homecare clients or private-pay homecare: 1-866-540-2356

General inquiries: 902-624-1897

Current homecare clients or private-pay homecare: 1-866-540-2358

General inquiries: 902-752-3184

Current homecare clients or private-pay homecare: 1-866-540-2359

General inquiries: 902-354-3297

Current homecare clients or private-pay homecare: 1-866-540-2365

General inquiries: 902-345-2900

Current homecare clients or private-pay homecare: 1-800-225-7225

General inquiries: 902-742-4512

Current homecare clients or private-pay homecare: 1-866-540-2360

General Inquiries

Tel: 613-233-5694
Toll-Free: 1-888-866-2273
Email: [email protected]

VON CANADA
2315 St. Laurent Blvd, Suite 100
Ottawa, ON K1G 4J8


Client relations

There may be times when you or your family or caregiver need help finding information or would like to voice a concern. Your local VON management team should be able to help. If you need further help or information, our Office of Client Relations is available to provide confidential assistance.

Toll-Free: 1-888-866-2273
Email: [email protected]


Donations / Fund Development

Tel: 613-288-3496
Toll-Free: 1-888-VON-CARE (866-2273)
Fax: 613-230-4376
Email: [email protected]

VON Canada
2315 St. Laurent Blvd, Suite 100
Ottawa, ON K1G 4J8


Media relations

Toll-free: 1-888-866-7510
Email: [email protected]


Research

For information on conducting research at VON Canada, please contact our Practice Quality and Risk team.